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How 303bet Handles Your Privacy

When you open an account and deposit through DANA, OVO, GoPay or QRIS, your personal information stays secure with us.

Encrypted account accessLocal payment data securedYour withdrawal requests verified
Explore the Lobby Read FAQ
303bet How 303bet Handles Your Privacy
PRIVACY INQUIRIES

Contact Us About Your Data

Team online

Live Chat Support

Reach our privacy team via the in-app chat, available during lobby hours. Ask about your data, request access to your records, or report a concern — responses come within 2 hours.

Email Data Requests

Send a formal request to our data protection contact at [email protected]. Include your account username and the specific information you want to review or update.

Account Settings

Update your name, email or phone number directly in the account settings menu on desktop or mobile. Changes take effect immediately and do not affect active sessions.

DATA SECURITY

How We Keep Your Information Safe

Encrypted Connections

Every deposit, withdrawal and login uses SSL encryption so your payment details and account access are never exposed in transit.

Fraud Monitoring

We scan every withdrawal request and verify your identity before funds leave your account.

Cookie & Tracking Policy

We use cookies to remember your login, track your play session and measure how you use the lobby.

Data Retention

Account records are kept for as long as your account is active.

Third-Party Integrations

Payment processors (DANA, OVO, GoPay, QRIS) and identity verification partners receive only the information necessary to complete your transaction or…

Your Privacy Rights

You can request a copy of all data we hold, ask us to correct inaccurate information, or request deletion where…

Privacy Policy — Your Questions Answered

We collect your full name, email address, phone number, date of birth and payment method (DANA, OVO, GoPay, QRIS or bank transfer). We also record your account activity, including login dates, wagers placed and withdrawal requests. This information helps us verify your identity and prevent fraud on your account.

We keep your account details for as long as your account is open. After you close your account, we retain transaction records and payment history for five years for tax and regulatory compliance, then permanently delete your personal information.

We do not sell your data to advertisers or marketers. We share transaction information only with payment processors (DANA, OVO, GoPay, QRIS providers) and identity-verification partners to process your deposit and withdrawal. All sharing depends on local law and is strictly necessary for account operations.

Yes. Submit a data-access request via live chat or email [email protected] with your account username. We'll compile your records, including account history, transactions and personal details, and send them to you within 14 days.

Reset your password via the login page using your email or phone number. If you suspect unauthorised access, contact our support team immediately via live chat so we can freeze your account and investigate. We scan every login for unusual location or device changes.

Deposits are encrypted during transmission and verified against your registered payment account. We do not store your full payment details — only a token or reference number for future transactions. Your bank or payment app controls final authorisation.

Yes. Request account closure through your account settings or contact support. After closure, we delete your personal profile and login credentials. Transaction records are kept for five years for compliance, then destroyed. Some data retention depends on local law.

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