Frequently Asked Questions About Our Terms
Your account remains open unless you request closure. We do not delete inactive accounts. You can log back in at any time to resume play. If your account has been dormant for over two years, we may contact you to confirm you still want to keep it active.
No. Each person is allowed one account with 303bet. If we detect multiple accounts linked to the same person, email or payment method, we may close or merge them without warning. This protects fair play and prevents fraud.
Withdrawals must be processed to the same payment method you used for your most recent deposit. DANA, OVO, GoPay and QRIS withdrawals clear within 24 hours once verified. Bank transfers may take 1–3 business days. You cannot withdraw more than your current account balance.
Deposit references depend on your payment method and account status. Most first deposits have a minimum of Rp 50,000. Maximum limits vary by method and are shown in your wallet. Contact support if you want to raise or lower your daily or monthly deposit ceiling.
Report it immediately to our support team via live chat or email. We will investigate within 24 hours and freeze your account if fraud is suspected. If the transaction is confirmed unauthorized, we will reverse it and restore your funds within 3 business days.
We retain your data for three years after account closure to settle any disputes and meet legal obligations. After that period, your details are deleted from our active systems. You may request earlier deletion where local law permits by contacting support.
You can update your email, phone number and payment details in your account settings at any time. Name and date of birth are fixed once verified for security. To request changes to locked fields, contact our support team with proof of identity.
